Consumer Rights – Notes
Consumer: Why Consumer Movements?
Rules and regulations are required to protect people who are in a weak position.
Consumers also need to be protected.
Individual consumers are often scattered and not united, which makes them easy targets for exploitation.
Shopkeepers refuse to take back defective goods once they are sold.
Consumers also get cheated when shopkeepers:
- Use incorrect weights and measures
- Put extra charges in the bill
- Adulterate the foodstuff that they intend to sell
- Sell defective goods, or sell goods whose expiry dates have passed
Big companies can also manipulate the consumers who are individual, scattered and make small purchases.
Big companies spend a lot of money on advertising to give out misleading information about their products.